Refund Policy

1. 7-Day Money-Back Guarantee

We offer a full refund within 7 calendar days of your initial subscription payment — no questions asked. This applies to first-time purchases of both the Pro and Family plans.

To request a refund, simply email support@recipiq.app with:

• The email address used to subscribe
• Your Razorpay Payment ID (found on your success page or email)
• The reason for your refund (optional, but helps us improve)

2. Eligibility Conditions

3. Refund Processing Time

Once your refund is approved, it will be processed within 5–7 business days to your original payment method:

• UPI / Bank Account: 3–5 business days
• Credit/Debit Card: 5–7 business days (depends on your bank)

Refunds are processed via Razorpay back to your original payment method. We cannot redirect refunds to a different account.

4. Cancellation vs. Refund

Cancelling your subscription and requesting a refund are different actions:

• Cancellation: Stops future charges. You retain Pro access until the end of your billing period. You can cancel anytime without contacting support.
• Refund: Returns money you already paid. Only available within the 7-day window. Requires emailing support.

5. Failed Payments

If a payment fails and you were charged, contact us immediately at support@recipiq.app with your payment ID. We will investigate and issue a full refund for any erroneous charges within 2 business days.

6. Contact for Refunds